Privacy Policy

Your Privacy & Your Rights

When accessing playstatsmonitor.com (operating as BetXpert), we collect information such as your name, email, IP address, device specifications, betting history, location, and interactions with our platform. This data is vital for security, compliance, and improving your experience.

Data Collection Methods

We collect your data in the following ways:

• Information provided during registration or profile updates
• Automated methods such as cookies and tracking technologies
• Data based on your actions and engagement on BetXpert
• Interactions with our support team (via chat, email, or phone)

How We Use Your Information

• To manage your account and provide a customized user experience
• To verify your identity and confirm you're of legal age
• To comply with Australian gambling regulations
• To improve the performance and reliability of our platform
• To detect and prevent fraudulent or unauthorized activities
• To send relevant updates regarding services or policy changes

Data Protection & Storage

Your data is securely stored on servers in Australia, with protection from encryption, firewalls, access controls, and ongoing security audits. Access is restricted to authorized personnel only.

We retain your data only for the necessary duration to meet legal and business requirements. Once it's no longer needed, it will be safely erased or anonymized.

Your Rights as a User

• Request access to your personal data we’ve collected
• Request updates to any inaccurate data
• Request deletion of your data where permitted by law
• Limit or object to specific uses of your data
• File a complaint with the Office of the Australian Information Commissioner (OAIC)

Cookies & Tracking Technologies

We use cookies to track your preferences, optimize the user experience, and analyze behavior. You can manage cookie settings through your browser, but some features may not function properly if cookies are disabled.

Third-Party Services

We may use third-party services such as analytics or performance monitoring tools that access data based on their privacy policies. We only collaborate with partners who adhere to Australian data protection standards.

Your Responsibility

It is your responsibility to protect your BetXpert account credentials. Never share your login details or let others access your account. You are accountable for all activity that occurs under your account.

If you believe your account is compromised, please contact our support team immediately. We reserve the right to suspend accounts associated with suspicious or harmful actions.

International Users & GDPR Compliance

Although BetXpert primarily operates in Australia, we respect privacy rights globally. If you reside in the EU/EEA, your GDPR rights include:

• Access to your personal data held by us
• Corrections or deletions of incorrect data
• Restrictions on or objections to processing activities
• Requesting your data in a portable format
• Withdrawing consent at any time

To exercise these rights, contact our Data Protection Officer at: [email protected]. We will respond within the required legal timeframes.

Privacy Policy Updates

This privacy policy may be updated periodically. Any changes will be reflected in the "Effective from" date above. Users will be notified where appropriate.

Contact Us

If you have any concerns or questions regarding the handling of your data or wish to exercise your privacy rights, feel free to reach out to us.

Email: [email protected]